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Human Resources

The HR Professional’s Guide to Trade Unions

Depending on who you listen to, trade unions are either valiant democratic organisations upholding workplace dignity and improving the pay, conditions and rights of workers in a cruel world, or trouble-making cabals intent on turning a workplace upside down.

What’s the truth behind trade unions though? What do they do, how did they come about, and how can you work with them constructively as an HR professional?

We explore everything you need to know in this blog.

What are trade unions?

A union is essentially a group of workers who organise together with the aim of improving pay, conditions and benefits in a workplace.

Trade unions are more than just about improving rights at work too. They are also about readdressing the power imbalance that exists in a workplace between ordinary workers and the people in charge.

One of the key arguments in favour of trade unions is the fact that employers often work together in groups to fight for their own interests in the economy, so why can’t workers do the same?

Historically, unions were organised according to different skilled trades, reflecting the fact that unions had their roots in medieval trade guilds and trade associations. They are usually membership organisations in which staff pay a monthly membership fee in return for collective and individual representation and access to particular services.

The history of trade unions in the workplace is a turbulent one. In the past, many trade union activists suffered discrimination, violence and even death for daring to try to change conditions at work. Today, around 6.4million people are members of trade unions in the UK.

How did trade unions come about?

If you want to really understand how – and why – trade unions came into being, you have to dig into the history books a bit so we’re going to look at a subject that seems pretty far removed from HR, but bear with us. Let’s dive into the Black Death and the end of Feudalism.

Trade unions have their roots in the Industrial Revolution and the growth of capitalism.

The Black Death and the Birth of Capitalism

Stay with us, we’re going on a slight tangent.

In the mid-14th century, the Black Death reached the shores of the UK. It’s estimated that it wiped out around 50% of the European population, making it one of the most devastating pandemics that humans have ever faced. The Black Death also devastated the economic system of the time – feudalism.

Feudalism tied people to the land of powerful lords and organised society hierarchically. In return for protection and the right to cultivate a small patch of land, serfs (as these people were known) would work their lord’s land and serve them for a certain amount of time each year. Any time they had left they would spend cultivating their own land. 

Serfdom was essentially a type of economic slavery. Serfs had few legal rights and weren’t able to leave the land that they were born on very easily. If you were born a serf, you usually died a serf.

The Black Death killed so many people that it fundamentally weakened feudalism. Following the pandemic, there were huge labour shortages and those serfs who survived found that they had real power to negotiate better conditions and rights. 

In 1574, serfdom was officially abolished in England and Wales. This drastically changed the economic relationship between ex-serfs and Lords. Whereas under feudalism, serfs legally had to provide free labour to their lords, in return for protection and land, now, under the emerging system of capitalism, they had to sell their labour in return for wages. The concept of ‘employment’ as we know it today was born.

Following the end of serfdom, many people migrated to towns and cities, selling their labour to different industries. Some stayed on the land, working for their previous lord. Over time, this led to the growth of groups and societies related to particular trades. Trade unions have their roots in these associations.

In the 18th century, the Industrial Revolution – a huge industrialisation of the economy – swept Britain. New technology made many roles which supported millions of workers obsolete – like handloom weavers and spinners. These workers were often forced to take jobs in the new factories where production was centralised. They often worked for longer hours (around 12 hours a day and even longer), lower wages and in terrible, exploitative conditions. Injuries and even death were common. Child labour was common too – even in heavy industrial workplaces like mines.

Over time in response to this, workers began to organise to improve their rights and conditions at work. They formed trade unions – groups of workers, usually organised around a particular job or trade. These unions were membership organisations and an early form of workplace democracy. As well as being based in a particular trade, unions were also rooted in their communities, with industrial centres, like mining regions, having particularly strong union cultures.

Unions like this enabled workers to have more power to effect change. Whilst one worker didn’t have much power to change things at work on their own, if the majority of workers in an organisation joined together and acted together they could have a drastic impact. Workers used a variety of tactics to agitate for better conditions at work, from petitions and debates through to withdrawing their labour – known as ‘striking’.

The reaction to workers getting together to demand better working conditions and rights wasn’t welcomed by employers and unions were often violently cracked down on. For many years, trade unions in the UK were illegal and many activists went to prison.

What do trade unions do?

Many of the working rights that we often take for granted today exist because trade unions fought for them, and won them. Most people don’t even realise that we have these things as a direct result of past union actions. Some working rights that we have to thank as a result of union actions include:

  • Reduced working hours, like the eight-hour-day and time off at weekends
  • Paid holidays
  • Minimum wage
  • Health and safety protections
  • Gender equality
  • Equalities rights and protections

What trade unions are recognised in the UK?

Different countries around the world have different laws related to trade unions. In most western countries, trade unions are legal. In some countries worldwide, trade unions are illegal.

In the UK, unions have been legal for over a century. The UK Government has a list of current, certified trade unions that’s worthwhile consulting – there are too many to list in this short blog.

Why are trade unions important?

Ultimately trade unions are important because they provide democratic representation of the employees in a workplace. They represent their members collectively, when it comes to improving pay, rights and conditions, and also individually, in grievance, disciplinary and capability processes.

There’s also another reason why trade unions are important in a workplace – they help to address a natural power imbalance that exists, and that can cause problems over time.

You would have to be pretty oblivious to not notice the power imbalance that’s usually inherent in workplaces. After all, traditional workplaces are structured in very strict ways, following an established hierarchy. This is usually related to the respective amount of responsibility that someone has for making key decisions in an organisation – in other words, the amount of power that someone has which can be used to effect change.

Typically, a workplace hierarchy will look something like this:

  • CEO/ Board of Directors: Complete authority and the ultimate decision maker/s in an organisation. Holds ultimate power in an organisation.
  • Senior Management/Departmental Management: A lot of authority. A lot of ability to make key decisions, based on their specific field. Answerable to the CEO/Board of Directors.
  • Line Management: Some authority. Little ability to make key business decisions. Answerable to senior managers, CEO and board of directors.
  • Workers: Little to no ability to make key business decisions. Answerable to line management, senior managers, CEO and board of directors.

As you can see, individual workers don’t usually have much ability to effect change in the workplace, personally. Change comes from the top, rather than below. Over time, this power imbalance can sometimes cause issues when it comes to productivity, retention and recruitment and internal culture.

Individual workers do have an important advantage though – they perform the basic functions that keeps an organisation going. They make the profit that the company relies on to survive, so they have an important bargaining chip that they can use when negotiating changes with the boss – the fact that their labour is the thing that creates the profit. If they withdraw their labour and refuse to work (known as a ‘strike’), the company makes no money.

As you can see, when workers work together with others, collectively, this power exponentially increases. A trade union can give employees real bargaining power when it comes to trying to improve the workplace and can improve the chances that upper management will consider any demands seriously.

How can HR work with trade unions?

1. Avoid being combative

As HR it’s easy to adopt a combative approach when it comes to unions. Many HR professionals can view unions as an ‘outside’ entity that are preying on internal industrial unrest to make a quick pound from employees.

That view couldn’t be further from the truth. The problem with this argument is that a union isn’t an outside entity. It is simply a group of workers in an organisation that have formed a group to represent their interests and views – in much the same vein as employers might belong to different industry associations. Whilst its admin and processes might be organised by a wider trade union, a trade union branch is simply made up of employees at your workplace. If you refuse to listen to a union in your workplace, you’re ultimately refusing to listen to your own employees.

Of course, it’s natural that sometimes debates and tempers might flare but showing respect and courtesy to one another is essential if your organisation wants to resolve any industrial disputes quickly and neatly.

2. Listen with an open mind

It can be hard hearing criticism from others, least of all your own employees. Sometimes though, this criticism is essential for growing as an organisation and identifying problem areas that need to be addressed. Try to listen to demands from trade unions with an open mind – you might find that some measures could help enhance your organisation.

3. Respect them

A trade union’s role is pretty simple – to represent the interests of its members. As a result, it’s very much in a union’s interest to cultivate a harmonious relationship with employers. It’s not in an employee's or a union’s interest to be fighting all the time with an employer.

As we mentioned above, a union is its members – in other words, your employees. It’s not an external bogeyman. That means you should treat it with the respect that your employees deserve.

Develop a constructive relationship

We hope you’ve found this blog useful when it comes to exploring trade unions and everything that an HR professional needs to know about them. Ultimately, working well with trade unions boils down to respect. Use the tips we’ve recommended to help you build a constructive relationship with them.

 

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