Get the practical leadership skills you need to launch your management career
Ideal if you're a current or aspiring team leader or supervisor
Learn at your own pace and set your own schedule
Unlimited support from your expert tutor
Rated Excellent on Trustpilot from 8,000+ student reviews
Why is this course right for you?
Begin your journey from potential management material to outstanding first-line manager with a short qualification from the Institute of Leadership & Management.
You'll master two key leadership skills from four possible options: project management, planning and allocating work, customer service, and solving problems and making decisions.
Course Details for ILM Level 3 Award
You don't need any formal qualifications to enrol on this course, but you should be 18+.
You'll benefit the most from the course if you're a current or potential first-line manager with at least two years' full-time (or three years' part-time) work experience.
Your course is fully online.
To achieve the Award, you'll study your choice of 2 units from the following:
Solving Problems and Making Decisions
Understanding Customer Service Standards & Requirements
Managing Workplace Projects
Planning and Allocating Work
For full details of what you’ll learn on each unit, download our ILM course guide.
If you'd like more comprehensive first-line management skills, the Certificate offers a wider range of topics.
You'll complete one assessment for each unit you study, consisting of short questions and written tasks.
You'll submit these online and they'll be marked by your ILM tutor.
Spread the cost with our flexible payment plans
Get started right away with a low deposit
Company funding – we can invoice your employer directly
ILM student reviews
‘‘I had previously studied with ICS Learn in the 1990s and was delighted to find they offered ILM. The tutors are really well-versed in their subject and everyone you speak to is right behind you, interested in your success and cheering you on.’’
‘ICS Learn gave me the flexibility to study as-and-when without committing to classrooms every week. My tutors were very experienced and resourceful, and I'm already applying what I learnt into practice.’
Xue Bai, Vodafone
‘At my place of work, progression tends to be in line with training. They take the ILM courses very seriously and place those they feel have progression capabilities on these courses.’
Meet our tutors
Get unlimited support from your expert ILM tutor
All our CMI tutors are experienced management professionals and lecturers
Our friendly student support team is always on hand for non-academic advice
Access a CV builder, interview simulator and 1000+ career resources through our Career Hub
We’re the UK’s most trusted online ILM provider, rated Excellent from more than 10,000 independent student reviews.
We’re also the world’s most experienced online learning provider, having been pioneers in distance learning for 130 years.
Our flexibility, unlimited support, and monthly payment plans make it easy to shape learning around your life.
That’s why every year, thousands of students like you advance their careers with us.
ILM Level 2 qualifications are designed for current or aspiring team leaders and supervisors. They're perfect if you're just starting out in your management career.
If you’re a manager choosing between ILM and CMI, there are a few things to consider.
If you’re looking to become a Chartered Manager, then CMI is right for you. The CMI is the only professional body in the world that can bestow Chartered Manager status.
CMI qualifications are also ideal if you want to deep dive into professional leadership theory and practice. You’ll study fewer modules than on an ILM qualification, but you’ll cover each topic in greater depth.
CMI courses are highly strategic in focus, making them perfect if you want to develop your high-level strategic management knowledge.
ILM qualifications, on the other hand, are highly practical, focused on helping you apply your workforce management skills in real-life situations.
They’re great if you want to touch on a broader range of hands-on management topics, as the modules are shorter than CMI, allowing you to study more subjects in less depth.
Still not sure? Get in touch with our course advisors by email, phone, or online chat – we’ll be happy to help.
Right away! When you enrol, you’ll be able to log in to your course and get started within an hour.
There are no set start dates or schedules – everything is shaped around you.
As an ICS Learn student, you'll always have a real person on hand to help you when you need it. From the moment you enrol, you'll have:
Interactive online learning designed by leadership experts
24/7 access to the Student Community, your all-in-one learning platform
Student forums to network and share advice with other learners
In-house student services team, so you’re never more than a message or phone call away from a helping hand
You'll also have unlimited lifetime access to our Career Hub, giving you thousands of resources to help you impress employers, master critical business skills, and build your dream career. It includes:
A CV and cover letter builder
An interview simulator
Career and work psychology assessments
In-depth industry and employer profiles
350+ employer films with practical advice from hiring managers
1000+ short courses, articles and videos on key career skills like negotiating a raise and leading a team
You can take a sneak peek at the Career Hub by signing up for free here.§
If you’re funding the course yourself, our flexible payment plans allow you to spread the cost with monthly instalments.
If your employer is funding all or part of your course, we can invoice them directly for your course fees – just let your course advisor know and we’ll arrange everything.
We also accept funding through ELCASfor this course. If you’re an Armed Forces member looking to use the Enhanced Learning Credits Scheme, speak to our course advisors for more details.
Get in touch with our ILM Advisors on 0330 127 2134.
They’ll talk through your experience, education and ambitions to make sure you’re choosing the right course, then get you enrolled with a monthly payment plan.
If you have any disabilities which you think might affect your studies or assessments, please tell your Course Advisor before you enrol so we can advise you on whether reasonable adjustments can be made to accommodate your needs.
Your payments will be charged in GBP. The monthly payments listed in your local currency are an estimate based on the current exchange rate from xe.com.
This means that the amount you’ll pay each month in your local currency may vary based on the current exchange rate.
Your bank may use a different exchange rate from the one listed here, or charge a fee for converting your payments into GBP; we’d advise that you speak to your bank directly for more details.
Ready to learn more or have questions about our online ILM qualifications? Contact us by email, webchat or phone on 0333 920 7377.
ILM Level 3 Certificate
Leadership & Management
Study a more comprehensive course than the ILM Level 3 Award.